Support Helpful Tips These how-to videos will make operating and maintaining your product easy. Brought to you by the College of Vinyl Knowledge™. 1:43 Maintenance Tips Once your windows are installed, you'll want to care for them so they look great for years to come. 2:09 How to Control Condensation Discover what you can do around the house to control condensation on your windows. 2:06 How to Fix Dropping Windows Fixing a window that won’t stay up is easy and only requires a screwdriver. 2:55 How to Operate Single-Hung or Double-Hung Windows Learn how to operate your new single-hung or double-hung windows. 1:16 How to Operate Sliding Windows Learn how to operate your new sliding windows. Do you have specific questions about operating and maintaining your new windows? Get in touch with our support team. Locate A Serial Number If you need service, please locate the serial number on your window before your contact support. Awning Windows Bay or Bow Windows Casement Windows Double-Hung Windows Basement Hopper Windows Single-Hung Windows Sliding Windows If you have questions, we have answers. Frequently Asked Questions What types of payment methods and financing do you offer? Will the replacement windows be installed from the inside or outside? Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation? How can I prepare my house for my replacement windows? How long will it take to get my replacement windows? How much time should I allow for the installation? What type of warranty is available for my windows? What happens to my old windows? What do I do if there is a problem with the windows? I'm overwhelmed by all the industry jargon. What do these words mean? Looking for help with warranties?
